General Terms and Conditions of the ease-c-com shop

§ 1 - Scope of Application & Contracting Parties

(1) These General Terms and Conditions (GTC) form the basis of every order of goods (hereinafter: "Products"), insofar as these are offered for order in the shop at flexdrucker.de (hereinafter: "Shop"), between the Seller and the respective Buyer (hereinafter: "Parties"). The Seller offers merchandise in particular in his shop.

(2) The buyer's general terms and conditions shall never form the basis of the contractual relationship between the parties. If the buyer uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted.

(3) The seller of all products offered in the shop is

(4) “Buyer” is the respective customer who places an order for a product in the aforementioned shop at ease-c.com.

§ 2 - Offer & Conclusion of Contract

(1) The seller offers customers the products shown in the shop for ordering (hereinafter: "offer"). These offers are not an offer in the legal sense, but rather an invitation for the customer to make such an offer.

(2) The contract is concluded as follows:

· The buyer selects the desired products in the shop by placing them in the shopping cart using the “Add to cart” button.

· Once the buyer has selected all the products he wishes to order, he confirms this in the shopping cart by clicking the “Checkout” button.

· The buyer must now choose whether he wants to place an order as a "guest" or log into an existing customer account. If a customer account does not yet exist, one can be registered during the ordering process. If an order is placed as a "guest", the customer must provide his address. If a registered customer logs into an existing customer account, the data contained therein will be used for the order.

If an order is placed as a “guest”, the customer must provide his/her address.

· On the page with the heading “Shipping” the buyer can then choose a shipping method.

The customer can then choose a payment method and a billing address.

· Finally, the customer receives an order summary and can send the order to the seller by clicking on the "Buy" button. By clicking on this button, the buyer sends a binding offer to the seller.

· The seller confirms the conclusion of the contract to the buyer by email (hereinafter: “conclusion of the contract”).

(3) Before placing an order, the buyer can correct input errors in the order at any time by going back through the relevant order steps in the browser or even cancelling the order completely. In the last step of the order, the customer receives an overview of all the information provided during the order process and can correct it using the "Change" link.

(4) With each order, the content of the concluded contract (hereinafter: “contract text”) will be sent to the buyer by email.

(5) The products offered in the shop may differ slightly visually (e.g. color, pattern) from the products actually sold.

(6) If there are delivery restrictions, the seller will inform you about this in the “/Shop” section of the shop.

(7) In principle, no guarantees are granted. This only applies if we present a guarantee and its exact conditions in the respective sales offer.

(8) In the case of the sale of individually manufactured products, the buyer will provide the seller with further instructions on how to individualize the products. The seller will check the individualization requests and inform whether they can be implemented as desired. The contract between the parties is only concluded after the customer has confirmed the individualization request.

§ 3 - Sales Prices & Payment

(1) All prices of products are total prices, including the applicable statutory value added tax.

(2) The prices are exclusive of shipping costs, unless otherwise stated for the respective product (e.g. "free shipping"). If shipping costs are incurred, these are listed in the respective product description or a link is provided to the "/Shop" page.

(3) The following payment methods are available to the buyer:

You can also use the “PayPal” service for payment.

(4) The Seller retains title to the goods or services delivered until full payment of the products.

§ 4 - Warranty rights of the buyer

The agreed quality of products is determined from the respective sales offer. In the event of defects, the buyer is entitled to warranty rights in accordance with the statutory provisions.

§ 5 - Right of withdrawal

(1) Buyers who are consumers are generally entitled to a right of withdrawal in accordance with the conditions set out in the cancellation policy when placing orders in the shop.

(2) According to Section 13, ‘consumer’ means any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity.

§ 6 - Out-of-court dispute settlement

(1) The European Union provides an online platform (“ODR platform”) for the out-of-court settlement of consumer disputes at the address https://ec.europa.eu/consumers/odr.

(2) The Seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

§ 7 - Liability

(1) For claims based on damages caused by the Seller, its legal representatives or vicarious agents, the Seller shall always be liable without limitation

- injury to life, body or health,

- intentional or grossly negligent breach of duty,

- Guarantee promise, if agreed, or

insofar as the scope of application of the Product Liability Act is open.

(2) In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the buyer may regularly rely, and slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time the contract was concluded and which must typically be expected to occur.

(3) Otherwise, claims for damages are excluded.

§ 8 - Other provisions

(1) The language of the contract concluded between the parties is “German”.

(2) The Seller is not subject to any code of conduct.

(3) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. However, German law shall not apply to consumers permanently residing abroad insofar as the consumer's national law contains provisions from which no contractual deviation is possible to the detriment of the consumer.

(4) If the Seller is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between the Seller and the Buyer shall be the Seller’s place of business.

(5) Should individual clauses of these general terms and conditions be invalid or unenforceable, this shall not affect the validity of the remaining conditions.

Terms and Conditions last updated on October 14, 2024